Simplified IT Service Management reference

Reference topics provide additional information about Simplified IT Service Management.

• AI agents and agentic workflows in Simplified IT Service Management
  Use conversational AI-native experience for administrators, employees, and fulfillers using Simplified IT Service Management (Simplified ITSM). AI agents and agentic workflows provide a step-by-step approach to configure ITSM workflows with validated inputs and preview.
• Catalog items installed with Simplified IT Service Management
  Few commonly requested catalog items are auto-installed in the base system for Simplified IT Service Management.

Parent Topic:Simplified IT Service Management