Simplified IT Service Management

Simplified IT Service Management provides an AI-native solution for simplified and automated implementation, and unified user experience across multiple ITSM applications.

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ExploreExploring AI-native IT Service Management concepts and featuresLearn about Simplified IT Service Management concepts and features.ConfigureConfiguring AI-native IT Service ManagementConfigure IT Service Management using guided and conversational setup process.Employee experienceEmployee experience in AI-native IT Service ManagementExperience the automated self-service and browsing experience in Employee Slate.Fulfiller experienceFulfiller experience in AI-native IT Service ManagementExperience the simplified fulfiller experience with AI recommendations.AI agentsAI agents in AI-native IT Service ManagementLearn about AI agents that enable autonomous configurations.

Helpful resources

Some ServiceNow resources that can provide you with helpful information are:

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ServiceNow Community**

[ServiceNow Community](https://community.servicenow.com/community)

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Support**

[Known Error Portal](https://support.servicenow.com/kb?id=known_error_portal)