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Synthetic monitoring reference › Synthetic monitoring › ITOM AIOps › IT Operations Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Troubleshoot synthetic monitors

Read these topics to understand how to fix common issues in synthetic monitoring.

  • Upgrade issues
    What to do when monitors don't work after upgrading synthetic monitoring.
  • OAuth issues
    Learn how to fix OAuth token refresh issues.
  • Impacted Service not appearing in alerts
    When a test fails for a monitor and you have configured an alert to trigger, the alert record should show the impacted service. There are a few reasons why this field might not be populated.
  • Bulk monitor import issues
    Learn to fix issues that might occur when you create monitors in bulk.

Parent Topic:Synthetic monitoring reference