SRM interface
The different components on the Service Reliability Management (SRM) interface provide easy access to different functions. The features and functions that appear depend on your role and permissions.
The SRM interface has the following different sections:
Reliability tasks page with numbered sections corresponding to the following table.
Note: If you use other Service Operations Workspace (SOW) applications, you may see the SOW Home page instead of the SRM Home page. The SOW Home page includes SRM alerts and incidents in its metrics. Depending on your role, you may see other icons in the primary navigation.
If you see the SOW Home page, select an SRM icon to view SRM-specific information.
| Sections | Description |
|---|---|
| 1 - Header | A home for your organization logo and system-level utilities present everywhere in the interface.- All - Favorites - History - Workspaces - Current workspace - Search - Sidebar discussions - Help - Notifications - Profile icon: Represents your profile |
| 2 - Primary navigation | Easy access to specific pages in SRM. The primary navigation uses icons, including icons for Services, Reliability tasks, Teams, and Schedules. Use tooltips to identify them. |
| 3 - Content headers | Tabs, cards, or buttons that provide the means to accomplish product-level tasks. The elements in the content header differ from one page to another. |
| 4 - Content area | Canvas or the main area where you can gather information, read metrics, and perform tasks.Note: If you want to minimize the side panel on forms, by default, navigate to Preferences > Workspace and disable the Show sidebar option. That action disables it across the Service Operations Workspace, not just SRM. |
- Search, filters, lists, forms, and guides
An overview of the additional elements in the Service Reliability Management (SRM) interface that help you find items, view available forms and lists, and follow setup processes. - Export list information to a file
You can export live information to a file in Service Reliability Management (SRM). - Manually create SRM tags
Add tags to classify, categorize, and add context to data. Service Reliability Management (SRM) imports tags and attaches them to services, alerts, and incidents. You can also manually create tags.
Parent Topic:Get started with Service Reliability Management