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Service Reliability Management reference › Service Reliability Management › ITOM AIOps › IT Operations Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

CMDB service classes

Service Reliability Management (SRM) typically supports several Configuration Management Database (CMDB) service classes.

Types of CMDB service classes that SRM supports:

  • Service instances (cmdb_ci_service_auto)
  • Technology management services (cmdb_ci_service_technical)
  • Query-based services (cmdb_ci_query_based_service)
  • Mapped application services (cmdb_ci_service_discovered)
  • Calculated application services (cmdb_ci_calculated)
  • Tag-based application services (cmdb_ci_service_by_tags)

Parent Topic:Service Reliability Management reference