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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Add service form

Create or add an existing service to your instance so that alerts and incidents on that service are available to your teams within SRM.

Add a service form

For more information, see Add a service to SRM.

FieldDescription
Service nameEnter a name for your service. For example, Cloud storage service. Your teams see this name in SRM.
Service classSelect eitherservice instance or technology management service .
Business criticalitySpecify how important the service is to the business:- 1 - most critical - 2 - somewhat critical - 3 - less critical - 4 - not critical
Operational statusSelect the status of your service:- Operational - Non-operational - Repair in Progress - DR Standby - Ready - Retired - Pipeline - Catalog
Short descriptionDescribe your service to help your teams understand its purpose and other relevant information.

Parent Topic:Service Reliability Management reference