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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Hide closed alerts in Express List

Choose whether to display the closed alerts in an alert group as well as the open alerts on the preview panel and in Link View.

Before you begin

Role required: evt_mgmt_operator, evt_mgmt_admin

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.

  2. From the navigation bar, select the Express list icon

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No alternative text supplied

.

  1. In the Active alerts list, select an alert group.

    The preview panel shows the default display:

    • The Alerts tab and Timeline view show only the open alerts. The closed alerts are hidden.
    • Link View shows the attributes of both open and closed alerts.
    • On the relevant tab, change the display.

    On the preview panel, Alerts tab:

    1. Show both the open and the closed alerts by switching the Hide closed alerts toggle to the closed position.
    2. (Optional) Sort the displayed alerts by time or by severity by selecting the sort icon (
Image omitted: el-sort-alerts-icon.png
Sort alerts icon.\) and then choosing the relevant menu item.
Image omitted: el-sort-alerts.png
Sort alerts on the preview panel.
**Note:** If you switch the toggle or sort the alerts in the Timeline view, the Alerts tab adjusts to reflect your selection.

In Link View: Show only the attributes of open alerts while hiding those of closed alerts by switching the **Hide attributes of closed alerts** toggle to the open position.