Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Application service details page

Provides comprehensive information about an application service, including its name, business criticality, ownership, process and operational status, traffic-based discovery details, discovery status, and relevant comments. This enables thorough analysis of the application service's current state and usage, provides clarity on ownership and criticality, and aids in prioritizing resources and actions effectively.

FieldDescription
NameName of the application service.
Business criticalityImportance level of the service to business operations.
Owned byPerson or team responsible for managing and overseeing the service.
Process StatusCurrent stage or status of the service's operational processes.
Operational statusCurrent stage or condition of the service's operational processes, showing whether it is functioning smoothly or encountering issues.
Traffic based discoveryOption to identify service instances based on network traffic patterns.
Discovery statusSystem's ability to locate and recognize the service within its network.
CommentsAdditional notes or pertinent information regarding the service that may be helpful for understanding its management or usage.

To return to the procedure, see View application service details in Service Operations Workspace.

Parent Topic:Service Operations Workspace for ITOM reference