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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Dynatrace Observability tab for Service Observability

Dashboard and charts on the Dynatrace Observability tab of the Service Details page in the SOW.

Dynatrace dashboards are the same for both managed and SaaS environments.

Application dashboard

This dashboard displays performance metrics for the selected service.

Note: If the dashboards have been customized, they might not reflect the information shown on this page.

ChartDescriptionData source
RateAggregate rate of transactions through the service.Dynatrace
Error %Percent of transactions that have an error.Dynatrace
LatencyAggregate duration of transactions through the service, in milliseconds.Dynatrace
Client error rateRate of errors the service clients experienced.Dynatrace
Client throughputRate of client requests for this service.Dynatrace
Client response timeResponse time for client requests on this service, in milliseconds.Dynatrace
Total DB connectionsNumber of databases that this client has connections to.Note: Not available with Grail (DQL) queries.Dynatrace
DB connection errorsNumber of errors received by the client when trying to access databases.Note: Not available with Grail (DQL) queries.Dynatrace
Time spent in database callsDuration of requests to databases, in milliseconds.Note: Not available with Grail (DQL) queries.Dynatrace
ChartDescriptionData source
Key Request CountEach line represents the throughput of a key transaction through the service. Hover over a point to view the different transaction names.Dynatrace
Key Request Error %Each line represents the percentage of errors on a key transaction in the service. Hover over a point to view the different transaction names.Dynatrace
Key Request Response TimeEach line represents the response time for a key transaction on the service. Hover over a point to view the different transaction names.Dynatrace

Compute dashboard

This dashboard displays metrics for hosts related to the service.

ChartDescriptionData source
CPU utilizationPercent of the host processing power being consumed.Dynatrace
Memory utilizationPercent of memory the host is using.Dynatrace
Disk utilizationPercent of disk space being used.Dynatrace
Network RX - bytes receivedCount of bytes received.Dynatrace
Network TX - bytes transferredCount of bytes sent.Dynatrace
All Active ServersInformation for all hosts the service is actively using. Select a host link to view more detailed information.CMDB
All Active VM InstancesInformation for all virtual machines (VM) the service is actively using. Select a VM link to view more information.CMDB
ChartDescriptionData source
CPU UsagePercent of the host processing power being consumed.Dynatrace
Memory UsagePercent of memory the host is using.Dynatrace
RequestsRate of requests per secondDynatrace
ThroughputSize of requests, in megabytes per second.Dynatrace
LatencyAggregate duration of transactions, in milliseconds.Dynatrace
ChartDescriptionData source
CPU UsagePercent of the host processing power being consumed.Dynatrace
Memory UsagePercent of memory the host is using.Dynatrace
RequestsRate of requests per secondDynatrace
ThroughputSize of requests, in megabytes per secondDynatrace
LatencyAggregate duration of transactions, in milliseconds.Dynatrace
All Active ServersInformation for all hosts the service is actively using. Select a host link to view more detailed information.CMDB

Database dashboards

These dashboards display metrics for databases related to the service.

ChartDescriptionData source
CPU utilizationPercent of the database's processing power being consumed.Dynatrace
Memory utilizationPercent of memory the database is using.Dynatrace
AvailabilityPercent of time the database is available.Dynatrace
ConnectionsNumber of connections to the database.Dynatrace
Slow queriesNumber of database queries that have been categorized as slow by Dynatrace.Dynatrace
All MySQL InstancesInformation for all databases the service is actively using. Select a database link to view more detailed information.CMDB
ChartDescriptionData source
DeadlocksNumber of deadlocks detected in this database.Dynatrace
Committed TransactionsNumber of transactions in this database that have been committed.Dynatrace
Active Backend ConnectionsNumber of backends currently connected to this database.Dynatrace
Query ConflictsNumber of queries cancelled due to conflicts with recovery in this database.Dynatrace
Active TimeTime spent executing SQL statements in this database.Dynatrace
Fatal SessionsNumber of database sessions to this database that were terminated by fatal errorsDynatrace
All PostgreSQL InstancesInformation of all databases the service is actively using. Select a database link to view more detailed information.CMDB

Parent Topic:Dynatrace templates for Service Observability