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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

New Relic Observability tab for Service Observability

Dashboard and charts on the New Relic Observability tab of the Service Details page in the SOW.

Application dashboard

This dashboard displays performance metrics for the selected service.

Note: If the dashboards have been customized, they might not reflect the information shown on this page.

ChartDescriptionData source
RateAggregate rate of transactions through the service, per minute.New Relic
Error %Percent of transactions that have an error.New Relic
LatencyAggregate duration of transactions through the service, in milliseconds.New Relic
Time spent in database callsDuration of requests to databases, in milliseconds.New Relic
Database throughputRate of database requests for this service, per minute.New Relic
Time spent in database queriesTime spent querying the database, in milliseconds.New Relic
ChartDescriptionData source
RateEach line represents the throughput of a key transaction through the service. Hover over a point to view the different transaction names.New Relic
Error %Each line represents the percentage of errors on a key transaction in the service. Hover over a point to view the different transaction names.New Relic
LatencyEach line represents the response time for a key transaction on the service. Hover over a point to view the different transaction names.New Relic

Compute dashboard

This dashboard displays metrics for hosts related to the service.

ChartDescriptionData source
CPU utilizationPercent of the host processing power being consumed.New Relic
Memory utilizationPercent of memory the host is using.New Relic
Disk utilizationPercent of disk space being used.New Relic
All Active ServersInformation for all servers the service is actively using. Select a host link to view more detailed information.CMDB

Database dashboards

These dashboards display metrics for databases related to the service.

ChartDescriptionData source
CPU utilizationPercent of the database's processing power being consumed.New Relic
Memory utilizationPercent of memory the database is using.New Relic
AvailabilityPercent of time the database is available.New Relic
ConnectionsNumber of connections to the database.New Relic
Slow queriesNumber of database queries that have been categorized as slow by New Relic.New Relic
All MySQL InstancesInformation for all databases the service is actively using. Select a database link to view more detailed information.CMDB
ChartDescriptionData source
Scheduled CheckpointsAverage number of scheduled checkpoints that were performed.New Relic
Buffers Written for CheckpointAverage number of buffers written during checkpoints.New Relic
Buffers Written by Background WriterAverage number of buffers written by the background writer.New Relic
Buffers AllocatedAverage number of buffers allocated.New Relic
Checkpoint Write TimeTime in milliseconds spent writing files to disk.New Relic
All PostgreSQL InstancesInformation of all databases the service is actively using. Select a database link to view more detailed information.CMDB

Parent Topic:New Relic templates for Service Observability