Components installed with Service Observability
Several types of components are installed with activation of the Service Observability plugin, including tables and user roles.
Roles installed
| Role title \[name\] | Description | Contains roles |
|---|---|---|
| Operator/Operations manager \[snc\_sow\_svcobs.manager\] | Triages incidents in the SOW. Views basic health metrics for a service and more detailed service metrics from related entities. | - sn\_sow\_srm.srm\_responder - connection\_admin - evt\_mgmt\_connector\_instance\_write |
| Service Observability admin \[sn\_sow\_svcobs.admin\] | Configures data sources and adds data mappings. Customizes dashboard templates. | - sn\_sow\_srm.srm\_admin - connection\_admin - evt\_mgmt\_connector\_instance\_write - sn\_sow\_itsm\_admin.sow\_admin\_user |
Store applications installed
The following are installed when you install Service Observability.
| Store application \[plugin\] | Description |
|---|---|
| Service Observability UI\[sn\_service\_obs\_ui\] | The Overview and Observability tabs in the Service Details page of the SOW. |
| Service Reliability Management | Service Reliability Management and Service Observability display service performance metrics together to give a holistic view into service health. |
| Platform Analytics | Enables customizing the dashboards. |
Tables installed
| Table | Description |
|---|---|
| Dashboard fragments \[sn\_sow\_svcobs\_dashboard\_fragments\] | Contains the definitions of dashboards in JSON format. |
| Service to data mapping configuration map \[sn\_sow\_svcobs\_svc\_to\_config\_map\] | Associates data mapping configurations with a registered service using the CMDB Group Contains Configuration Item \[cmdb\_group\_contains\_ci\] table. |
| Data mapping configurations \[sn\_sow\_svcobs\_mapping\_config\] | Defines a data mapping configuration for a service. |
| Data mapping configuration rules \[sn\_sow\_svcobs\_mapping\_config\_rules\] | Defines a single tag-based mapping rule. |
| Observability data source \[sn\_sow\_svcobs\_data\_source\] | Defines a third-party observability vendor data source \(an `http_connections`\) that can be used to get telemetry for services. |
| Service Observability entity records \[sn\_sow\_svcobs\_entity\_records\] | Records configuration items and unknown monitored objects for entities that appear in dashboards. |
| Service Observability PA Dashboardssn\_sow\_svcobs\_pa\_dashboards | Contains reference information for customized dashboards. |
Parent Topic:Service Observability reference