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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

AppDynamics Overview tab for Service Observability

Information that is displayed on the AppDynamics Overview tab of the Service Details page in the SOW.

KPIs section

The KPIs section displays basic performance metrics for the service.

Note: If the dashboards have been customized, they might not reflect the information shown on this page.

Chart nameDescriptionData source
Average Response TimeAverage rate of transactions through the service.AppDynamics
Errors per MinuteRate of errors per minute on transactions for the service.AppDynamics

Contextual information section

The Recent changes table shows changes made to the system that might have an impact on the service. This data comes from the related configuration items in the CMDB.

Status indicators section

The Status indicators section displays charts for related CIs that might be affecting the service.

Chart nameDescriptionData source
SLO Error BudgetInformation about your current error budget for this service, as configured in Service Reliability Management \(SRM\).For more information on error budgets, see Create SLOs, SLIs, and error budget policies.CMDB
Systems impactedServices or service offerings that have a relationship to the selected service.CMDB
Open incidents last 30 daysDay-by-day occurrence of open incidents affecting this service over the last month.CMDB
Open alerts last 30 daysDay-by-day occurrence of alerts affecting this service over the last month.CMDB
Current open incidentsListing of active incidents that affect this service.CMDB
Current open alertsListing of active alerts that affect this service.CMDB

Parent Topic:AppDynamics templates for Service Observability