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Now Assist certificate renewal AI agent › Use agentic AI › Now Assist for ITOM › IT Operations Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Use Now Assist to renew a certificate set to renew manually

Use the Now Assist certificate renewal AI agent to immediately renew certificates set to renew manually.

Before you begin

Complete the following steps to configure your system for the Now Assist certificate renewal AI agent:

  1. Configure the MID Server for automatic certificate renewal
  2. Add the required applications and capabilities to your MID Server

Role required: sn_disco_certmgmt.pki_admin

About this task

Find tasks that require you to renew your certificates manually and renew them immediately using the Now Assist AI certificate renewal agent.

Procedure

  1. Navigate to Workspaces > Certificate Management.

  2. Select Tasks.

  3. In the Renewal Tasks space, select the number of renewal tasks.

  4. Select the number of the renewal task that you want to auto-renew.

  5. In the Unique Certificate field, select the search icon

Image omitted: icon-information-1.png
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**Note:** Selecting the icon opens the certificate record.

  1. Select your Now Assist AI tool.

  2. In the prompt field of Now Assist, enter Renew this certificate.

  3. Answer the questions that Now Assist asks you.

Result

The certificate is renewed by the Now Assist AI certificate renewal agent.