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Now Assist certificate renewal AI agent › Use agentic AI › Now Assist for ITOM › IT Operations Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Automatically renew a certificate using the Now Assist certificate renewal AI agent

Automatically renew a single certificate using the Now Assist certificate renewal AI agent.

Before you begin

Complete the following steps to configure your system for the Now Assist certificate renewal AI agent:

  1. Configure the MID Server for automatic certificate renewal
  2. Add the required applications and capabilities to your MID Server

Role required: sn_disco_certmgmt.pki_admin

About this task

Navigate to the certificate that you want to renew and use the Now Assist certificate renewal AI agent to renew the certificate.

Procedure

  1. Navigate to All > Unique Certificates.

  2. Select the certificate that you want to renew.

  3. Select the Now Assist

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**Warning:** Make sure that you are on the unique certificate page of the certificate that you want to renew.

  1. Enter the prompt Renew this certificate

  2. Answer the questions that Now Assist asks you.

Result

Now Assist updates you on its progress in renewing your certificate. The certificate renewal AI agent gives you a link to the task record that displays the status of the renewed certificate.