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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Exchange MailBox discovery

Discovery creates or updates a CMDB record when it detects a running instance of Exchange Mailbox.

Note: For information on Probe to Pattern migration see the knowledge article KB0694477.

Prerequisites

The Microsoft.Exchange.Management.PowerShell module must be installed on the server that you want to discover.

The service winRM must be running on the host machine. Run the following command in the Powershell window to verify: New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri "http://$hostname/PowerShell/" -Authentication Kerberos

Pattern

By default, Discovery uses the MailBox On Windows pattern to discover Exchange MailBox.

Credentials

Configure these credentials:

Credential typeAdditional notes
Applicative credentials

The user must be able to run Powershell commands against the Exchange hosts. Use Exchange Mailbox as the CI type for the applicative credential.

Important: Do not use the Exchange Mailbox server CI type.

Windows credentialsThe OS user must be a domain user, not a local user for the server.

Data collected

The following data is collected on the Exchange Mailboxes [cmdb_ci_exchange_mailbox] table:

LabelField Name
Namename
Versionversion
Classsys_class_name
Fully qualified domain namefqdn
IP Addressip_address
Installation directoryinstall_directory
Typetype

Parent Topic:Software discovery