Cloud resource discovery references › Data collected by ITOM Visibility › ITOM Visibility reference › ITOM Visibility › IT Operations Management

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Data collected for Microsoft Azure Cloud Discovery

Discovery collects information about cloud resources in Microsoft Azure datacenters. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

Request apps on the Store

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Prerequisites

Verify that the applications are up to date
- Discovery and Service Mapping Patterns
- CMDB CI Class Models
- Visibility Content
Create Azure cloud credentials

Create Microsoft Azure credentials that can access the Microsoft Azure account. For more information, see Create Azure cloud credentials.
Configure a discovery schedule

Create a discovery schedule in Cloud Discovery Workspace

Verify the REST API Permissions

Download the Cloud Discovery patterns spreadsheet so you can grant user permissions required for running the Discovery patterns. In addition to permissions, the spreadsheet also includes useful information such as pattern names, types, CI Classes, and links to vendor documentation. New patterns are available quarterly, so check periodically to be sure you have the latest version of the spreadsheet.

How Discovery finds Microsoft Azure resources

Discovery uses the Cloud Provisioning and Governance API and Discovery and Service Mapping Patterns to find cloud resources.

Pattern	Description
Azure DataBase \(LP\)	Discovers database types of: - Microsoft.sql/servers - microsoft.sql/managedInstances - microsoft.dbformysql - microsoft.documentdb/databaseaccounts - microsoft.cache/redis - microsoft.dbforpostgresql/servers - microsoft.dbformysql/servers - microsoft.dbformysql/flexibleservers - microsoft.dbforpostgresql/flexibleservers Populates the \[cmdb\_ci\_cloud\_database\] table.
Azure LoadBalancer TD	Retrieves Microsoft Azure load balancers and populates the cmdb\_ci\_lb\_service table. This pattern is only used by Service Mapping for top-down discovery, not by the Discovery application for horizontal discovery.
Azure WebSite \(LP\)	Retrieves Microsoft Azure web servers and populates the Cloud WebServers \[cmdb\_ci\_cloud\_webserver\] and IP address \[cmdb\_ci\_ip\_address\] tables.

Data collected by Discovery during horizontal discovery

Label	Field Name
Name	name
Region	region
Object ID	object_id

Label	Field Name
Name	name

Label	Field Name
Name	name
State	state
Object ID	object_id
CPUs	cpus
Disks	disks
Disks size (GB)	disks_size
Memory	memory
Network adapters	nics
VM Instance ID	vm_inst_id

Label	Field Name
Name	name
Object ID	object_id
State	state

Label	Field Name
Name	name
Object ID	object_id
Guest OS	guest_os
Image source	image_source

Label	Field Name
Name	name
State	state
Object ID	object_id
Storage type	storage_type
Size	size

Label	Field Name
Name	name
State*	state
CIDR*	cidr

*Not found on VMware vCenter networks.

Label	Field Name
Name	name
Status	status
CIDR	cidr

Label	Field Name
Name	name
Netmask	netmask
MAC Address	mac_address
MAC Manufacturer	mac_manufacturer
Status	install_status

Label	Field Name
Name	name
Object ID	object_id
State	state

Label	Field Name
Name	name
Provisioning state	provisioning_state

Note: This table is only available for Discovery when the Cloud Provisioning and Governance plugin is activated.

Label	Field Name
Name	name
Object ID	object_id
State	state
Operational Status	operational_status
Install Status	install_status

Note:

When a resource group is discovered for the first time, the State field is set to Available, operational_status=Operational, and Status=Installed; based on the response mapping.
When a resource group is terminated on Microsoft Azure, the CMPReconciler scripts set the State field to Terminated, and operational_status=Non-Operational and Status=Absent.

Label	Field Name
Name	name
Object ID	object_id
Public IP address	public_ip_address
Public DNS	public_dns

Label	Field Name
Name	name
Object ID	object_id
Sku Name	sku_name
State	state

Label	Field Name
Fully qualified domain name	fqdn
Name	name
Object ID	object\_id
Operational Status	operational\_status
Type	type
State	state
Vendor	vendor
Version	versionNote: For NoSQL and MSSQL Managed Instances, the API responses for these databases do not return version data.
Category\*	category

* Populated only by the Azure SQL Managed Instance license pattern extension. For more information, see the "Azure SQL Managed Instance license discovery" section in Microsoft Azure Cloud discovery using patterns.

Label	Field Name
Name	name
Install status	install_status
Vendor	vendor
Fully qualified domain name	fqdn
Operational status	operational_status
State	state

Label	Field Name
Fully qualified domain name	fqdn
Install status	install_status
IP Address	ip_address
Name	name
Netmask	netmask
Operational status	operational_status
Vendor	vendor

Label	Field Name
Life-cycle Stage Status	life_cycle_stage_status
Name	name
Status	status
Serial Number	serial_number
Type	type

Label	Field Name
Name	name
Object ID	object_id
VCPUS	vcpus

Label	Field Name
Name	name
Object ID	object_id
Provider	provider
vCPUs	vcpus

Parent Topic:Cloud resource discovery references

Service Graph Connector for Microsoft Azure

Agent Client Collector Discovery