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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Network device discovery

Discovery identifies several network devices, including load balancers, routers, TCP connections, IP networks, and so on. It can find devices through traditional port probes, and then through identifications and exploration probes, or through patterns. It also supports discovery by identifying HTTP and TCP connections.

Note: See the knowledge article KB0687582 for information on model_id and manufacturer.

  • Load balancer discovery
    Discovery can collect data about network routers, switches, and applications.
  • Layer 2 discovery
    Discovery can detect the physical connections, known as layer 2, between network devices.
  • TCP connection discovery
    Discovery identifies and classifies information about TCP connections using the ADM and ADME probes.
  • IP address discovery
    Discovery identifies and classifies information about IP addresses.
  • IP network discovery
    Discovery identifies and classifies information about IP networks.
  • Network printer discovery
    Discovery identifies and classifies information about network printers.
  • Network switch and router discovery
    Discovery identifies and classifies information about network switches and routers.
  • IP service and daemon discovery
    Discovery identifies and classifies information about services and daemons.
  • Uninterruptible power supply (UPS) discovery
    Discovery identifies and classifies information about an uninterruptible power supply (UPS).
  • IBM WebSphere DataPower discovery
    ITOM Visibility discovers IBM WebSphere DataPower. The Discovery feature uses the DataPower Server pattern for horizontal discovery. The Service Mapping feature uses the DataPower pattern for top-down discovery.
  • Cisco Unified Computing System (UCS)-HD device discovery
    Discovery and Service Mapping Patterns application uses the to find Cisco UCS equipment, including chassis and blades. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.
  • Dell Remote Assistant Card discovery
    The Dell™ Remote Assistant Card (DRAC) and Integrated Remote Assistance Card (iDRAC) provide users with tools and functionality to monitor, troubleshoot, and repair servers. You can generate DNS URLs to access out-of-band devices when security prevents access from IP addresses.
  • HTTP device discovery
    Discovery can find devices that use the HTTP protocol.

Parent Topic:Data collected by ITOM Visibility