View alerts in the SAP Solution Manager inbox
You can view alerts generated in SAP Solution Manager to see any pressing issues. All alerts also forward to Event Management automatically.
Before you begin
Role required: evt_mgt_admin
Procedure
- On the SAP UI, open Solution Manager and select the System Alerts tab.
Image omitted: sap-solman-solution-mgr-ui.png
Solution Manager UI
Solution Manager UI
The system alerts are listed on the page.
- Navigate to (Event Management > All Alerts) to view the alerts in Event Management.
Image omitted: sap-solman-alerts-in-em.png
Alerts in Event Management UI
Alerts in Event Management UI
The following table describes the field mapping between SAP Solution Manager and Event Management for alerts.
|SAP Field|Event Management Field|Description|
|---------|----------------------|-----------|
|severity|severity|SAP uses a number from 1 \(less critical\) to 9 \(more critical\)|
|message\_key|message\_key|SAP message group ID, messageGUID|
|description|description|Event description|
|source|source|SAP system ID|
|managed\_object\_type|type|The type of the object, such as Host or Instance|
|node|node|Object name|
|managed\_object\_name|resource|Solution manager node name|
|N/A \(there is no value provided by SAP. Event Management generates the indicated field.\)|source instance|The event class must match the connector pull instance name, with the structure <Source>\_<Client>.|
|source|additional\_info.sid|SAP system ID|
|rating|additional\_info.rating|Event color in SAP|
|resource|additional\_info.mandant|SAP mandant|
|metric\_name|metric\_name|Metric name for the SAP event|
|time\_of\_event|time\_of\_event|Time of event in SAP|
High CPU Usage on SAP Host
Scenario: An alert is generated in SAP Solution Manager when the CPU usage on a critical host exceeds 90% for more than 10 minutes.
| Field | Value |
|---|---|
| Severity | 8 (Critical) |
| Message Key | CPU_Overload_12345 |
| Description | High CPU usage on SAPHost01 |
| Source | SAP_Prod |
| Type | Host |
| Node | SAPNode_01 |
| Time | 2024-07-31T14:23:00Z |
Here’s how the alert is mapped in Event Management:
| Field | Value |
|---|---|
| Severity | 8 |
| Message Key | CPU_Overload_12345 |
| Source | SAP_Prod |
| Type | Host |
| Node/Resource | SAPNode_01 |
| Source Instance | SAP_Prod_100 |
| SID | SAP_Prod |
| Rating | Red |
| Mandant | 100 |
Parent Topic:SAP Solution Manager setup configurations