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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

AWS cloud discovery methods and use cases

Comparison of use cases and requirements for cloud discovery methods in AWS.

ITOM Visibility offers several methods for AWS cloud discovery. Each method supports different use cases and has its own requirements.

AWS cloud discovery use cases

Use caseCloud Discovery (Pattern-based)Horizontal discovery with AWS Systems Manager (AWS SSM)Service Graph ConnectorsAgent Client Collector for Visibility Content (without MID Server)Agent Client Collector for Visibility Content (with MID Server)IP-based Horizontal Discovery (Pattern-based)
IT Service Management (ITSM) - basic and generic virtual CI classesYesYesYesNoNoNo
ITSM - extended virtual CI classesYesYesNoNoNoNo
ITSM - hardware CI classesNoYesYesYesYesYes
Pattern discovery of applicationsNoYesNoNoMostYes
Tag-based service mappingYesYesYesNoNoNo
Machine Learning (ML)-based service mappingNoSomeSomeYesYesYes
Top-down service mappingNoNoNoNoMostYes
Software Asset Management (SAM) - package managerNoYesYesYesYesYes
SAM - file-basedNoNoNoNoYesYes
Oracle Global License Advisory Services (GLAS)NoNoNoNoYesYes
Certificate discoveryNoNoNoNoYesYes, without host relationships

AWS cloud discovery requirements

RequirementCloud Discovery \(Pattern-based\)Horizontal discovery with AWS SSMService Graph ConnectorsAgent Client Collector for Visibility Content \(without MID Server\)Agent Client Collector for Visibility Content \(with MID Server\)IP-based Horizontal Discovery \(Pattern-based\)
MID ServerYesYesNoNoYesYes
Cloud credentialNoNoYesNoNoNo
OS credentialNoNoNoNoNoYes
ServiceNow agentNoNoNoYesYesNo
AWS SSM agent - on all virtual machines \(VMs\)NoYesYesNoNoNo
AWS S3 bucketNoYesYesNoNoNo
Network Connectivity Target VM to MID ServerNoNoNoNoYesNo
Network Connectivity MID Server to Target VMNoNoNoNoNoYes