Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Install Discovery and Service Mapping Patterns

You can install the Discovery and Service Mapping Patterns application (sn_itom_pattern) if you have the admin role.

Before you begin

Role required: admin

About this task

Multiple tables are installed with Discovery and Service Mapping Patterns.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Find the Discovery and Service Mapping Patterns application (sn_itom_pattern) using the filter criteria and search bar.

    You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

    In the list next to the Install button, the versions that are available to you are displayed.

  3. Select a version from the list and select Install.

    In the Review Installation Details dialog box, any dependencies installed with your application are listed.

  4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.

  5. Select Install.

Parent Topic:Configuring Pattern Designer and related applications