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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Dell EMC Isilon discovery

The ServiceNow Discovery application uses the Dell EMC Isilon pattern to find components of Dell EMC Isilon. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

For a complete list of devices and applications that ITOM Visibility can discover, see Detailed information on products discovered by ITOM Visibility.

Request apps on the Store

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Prerequisites

  • Verify Dell EMC Isilon user permissions

    Once the application is classified as an Isilon cluster, the discovery process uses REST queries to find information about it. Provide the Dell EMC Isilon user with the following REST API endpoints:

    • "https://" + $host + ":8080/platform/3/cluster/config”
    • "https://" + $host + ":8080/platform/3/network/interfaces”
    • "https://" + $host_ip + ":8080/platform/3/cluster/nodes/”
    • “https://” + $host + ":8080/platform/3/zones”
    • "https://" + $host + ":8080/platform/3/network/pools”
    • "https://" + $host + ":8080/platform/3/storagepool/nodepools”
    • "https://" + $host + ":8080/platform/3/storagepool/storagepools”
    • "https://" + $host + ":8080/platform/3/protocols/nfs/exports”
    • "https://" + $host + ":8080/platform/3/protocols/smb/shares"
    • Verify Dell EMC Isilon user roles

    The Dell EMC Isilon user must have the following roles:

    • ISI_PRIV_LOGIN_PAPI
    • ISI_PRIV_AUTH
    • ISI_PRIV_DEVICES
    • ISI_PRIV_NETWORK
    • ISI_PRIV_NFS
    • ISI_PRIV_SMARTPOOLS
    • ISI_PRIV_SMB
    • Create basic authentication credentials

    In the Credentials module of the ServiceNow platform, create a basic authentication credential for the same Dell EMC Isilon user. For more information, see Basic authentication credentials.

Data collected by Discovery for Dell EMC Isilon

Discovery populates the data in the CMDB when running the EMC Isilon pattern.

Table and FieldDescription
Storage Server [cmdb_ci_storage_server]The server hosting the Isilon cluster.
short_descriptionThe description configured during the Isilon server installation.
firmware_versionThe version of the firmware installed on the Isilon server
ip_addressThe IP address of the Isilon server.
manufacturerThe company that produced the device: EMC.
model_idPreconfigured identification string of the device.
host_nameThe host name of the Isilon server.
Storage Cluster [cmdb_ci_storage_cluster]The name of the IP address of the cluster that Isilon servers form.
name
ip_address
Storage Cluster Node [cmdb_ci_storage_cluster_node]The name and other attributes of the node that is part of the Isilon storage cluster.
name
cluster
operational_status
Storage Node Element [cmdb_ci_storage_node_element]The name and other attributes of the physical node that are hosted by the storage cluster.
name
manufacturer
cpu_type
model_id
Network Adapter [cmdb_ci_network_adapter]The attribute showing if the network adapter installed on the cluster node is active.
active
name
ip_address
netmask
IP Address [cmdb_ci_ip_address]The attributes of the IP address of the cluster node.
name
netmask
Disk [cmdb_ci_disk]The storage disk installed on the Isilon Server.
device_id
name
model_id
interface
disk_interface
Storage File Share [cmdb_ci_storage_fileshare]The fileshare server attributes.
path
name
fileshare_id
correlation_id
Storage Volume [cmdb_ci_storage_volume]The attributes of the storage volume belonging to the storage cluster.
media_type
object_id
size_bytes
free_space_bytes
Storage Pool [cmdb_ci_storage_pool]
pool_idThe attributes of the storage pool to which the storage cluster belongs.
free_space_bytes
size_bytes
name
object_id
Serial Number [cmdb_serial_number]The attributes of the serial number of the storage node.
serial_number
serial_number_type
valid

The graphic illustrates CIs that are part of Isilon discovery.

Note: This Dependency Views map was simplified for clarity. Your Isilon deployments can contain many more CIs.

Image omitted: Isilon-components.png
Isilon components

CI Relationships

CIRelationship/ReferenceCI
cmdb_ci_storage_serverRuns on::Runscmdb_ci_storage_cluster
cmdb_ci_storage_serverAllocated to::Allocated fromcmdb_ci_storage_node_element
cmdb_ci_storage_cluster_nodeCluster of::Clustercmdb_ci_storage_cluster (reference cluster)
cmdb_ci_storage_cluster_nodeHosted on::Hostscmdb_ci_storage_node_element (reference server)
cmdb_ci_storage_node_elementManaged by::Managescmdb_ci_storage_cluster
cmdb_ci_network_adapterOwns::Owned bycmdb_ci_storage_node_element (reference cmdb_ci)
cmdb_ci_network_adapterUsed by::Usescmdb_ci_storage_server (reference cmdb_ci)
cmdb_ci_ip_addressOwns::Owned bycmdb_ci_storage_node_element
cmdb_ci_ip_addressUsed by::Usescmdb_ci_storage_server
cmdb_ci_diskContains::Contained bycmdb_ci_storage_node_element (reference computer)
cmdb_ci_storage_fileshareProvided by::Providescmdb_ci_storage_server
cmdb_ci_storage_fileshareAllocated from::Allocated tocmdb_ci_storage_volume
cmdb_ci_storage_volumeUses::Used bycmdb_ci_storage_server
cmdb_ci_storage_volumeOwns::Owned bycmdb_ci_storage_cluster
cmdb_ci_storage_poolOwns::Owned bycmdb_ci_storage_cluster (reference hosted_by)

Parent Topic:Available on-premise discovery patterns