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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Cloudian Storage Discovery

ServiceNow Discovery uses the Cloudian Storage discovery pattern to find Cloudian servers and related disks. Discovering these resources requires installing the Patterns application from the ServiceNow Store.

Discovery uses Cloudian Storage System patterns to find Cloudian Storage system data. Discovering these resources requires installing the Discovery and Service Mapping Patterns and the CMDB CI Class Models applications from the ServiceNow Store, as each application is dependent on the other. You can use the patterns for discovering the Cloudian Storage components on the ServiceNow AI Platform using the Paris release or later.

Cloudian is a software-defined data storage company. Cloudian provides turnkey distributed software-defined S3-compatible object storage solutions.

Cloudian Hyperstore Software : Deploy the CentOS operating system, related packages, and Hyperstore software binary files on the Hyperstore Node.

Cloudian Hyperstore Node: This is an independent hardware server in which Cloudian Hyperstore software is deployed on an industry standard server, on a VM, or it is pre-installed on a Cloudian Hyperstore appliance.

Request apps on the Store

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Prerequisites

To discover a device as a Cloudian server, the /bin/systemctl status cloudian-s3 command must return valid responses and contain the Cloudian HyperStore Storage System. If this is not the case, then the device is discovered as a Linux server.

  • Make sure the client is using Discovery patterns.
  • Set SSH credentials for the Cloudian Storage Server.
  • Make sure the MID server has access to the target device.
  • Ensure that the Discovery user has the correct privileges to run commands.
  • Install the following plugins:
    • CMDB CI Class Models plugin (Version 1.31.0 or later)
  • Discovery and Service Mapping Patterns plugin (Version 1.0.84 or later)
  • Discovery and Service Mapping Patterns: (sn_itom_pattern) version 1.0.84 and dependent plugin CMDB CI Class Models (sn_cmdb_ci_class) version 1.31.0 (October content release)

Credentials

Make sure the Cloudian Hyperstore Software is deployed on either CentOS or RHEL Servers. The credentials configurations are the same as for a Linux server.

Configure the SSH credentials for the Cloudian Storage Server.

Running Discovery

To discover the Cloudian Storage System, create a Discovery schedule that targets the IP address of the Cloudian Storage Server. Make sure that the SSH credentials that you configured can access the Cloudian Server.

Data collected by Discovery during horizontal discovery

FieldDescription
name 
serial\_number 
ip\_address 
manufacturer 
model\_id 
short\_description 
os\_version 
os 
ram 
cpu\_manufacturer 
cpu\_name 
cpu\_core\_count 
cpu\_type 
FieldDescription
name 
device\_id 
storage\_type 
size\_bytes 
manufacturer 
model\_id 
computer \[Reference cmdb\_ci\_storage\_server\] 

File System [cmdb_ci_file_system]

FieldDescription
name 
size\_bytes 
free\_space\_bytes 
file\_system 
mount\_point 
computer \[Reference cmdb\_ci\_storage\_server\] 
provided\_by \[Reference cmdb\_ci\_disk\] 

Network Adapter [cmdb_ci_network_adapter]

FieldDescription
name 
ip\_address 
netmask 
mac\_address 
cmdb\_ci \[Reference cmdb\_ci\_storage\_server\] 

IP Address [cmdb_ci_ip_address]

FieldDescription
ip\_address 
netmask 
nic \[Reference cmdb\_ci\_network\_adapter\] 

The Cloudianprobe is created in the Unix-Classify Multiprobe. The Cloudian probe runs the /bin/systemctl status cloudian-s3 command and checks that the output contains Cloudian HyperStore Storage System.

Image omitted: cloudian-probe.png
Cloudian Probe.

In Unix classification, the Cloudian Server classifier runs before the Linux Classifier. The Cloudian classifier creates records in the [cmdb_ci_storage_server] table. This classifier invokes the Cloudian Storage System Pattern.

Classification Criteria

Image omitted: classification\_criteria.png
Classification Criteria.

CMDB Data Model

Image omitted: cmdb-data-model.png
CMDB Data Model.

Storage Server to Network Adapter

Image omitted: storage\_server\_to\_network\_adapter.png
Storage Server to Network Adapter.

Storage Server to Disks

Image omitted: storage\_server\_to\_disks.png
Storage Server to Disks.

Storage Server to Disks and File Systems

Image omitted: storage\_server-to\_disks\_and\_file\_systems.png
Storage Server to Disks and File Systems.

CI Relationships

Relationships created by the Cloudian Storage pattern

ParentRelationshipChild
cmdb_ci_storage_serverOwns::Owned bycmdb_ci_network_adapter
cmdb_ci_storage_serverOwns::Owned bycmdb_ci_ip_address
cmdb_ci_storage_serverContains::Contained bycmdb_ci_disk
cmdb_ci_storage_serverContains::Contained bycmdb_ci_file_system
cmdb_ci_storage_serverVirtualized by::Virtualizescmdb_ci_vm_instance
cmdb_ci_diskProvides::Provided bycmdb_ci_file_system

Parent Topic:Available on-premise discovery patterns