Skip to content
Release: Australia · Updated: 2026-07-09 · Official documentation · View source

Cloud Admin Portal

The Cloud Admin Portal is a role-based portal. You can manage, design, govern, operate, and analyze all your cloud resources from a unified base.

Depending on the role you are logged in with, the Cloud Admin Portal displays different metrics. As an example, if you are logged in to the Cloud Provisioning and Governance application as a Cloud Service Designer, the Cloud Admin Portal displays only the Design metrics.

Image omitted: admin-portal.png
Cloud Admin Portal

Starting this release, you can now use the Dashboards link on the left navigation pane of Cloud Admin Portal to access these Next Experience dashboard pages:

Image omitted: admin-portal-dashboard.png
Link to Next Experience Dashboard from Cloud Admin Portal

Find the link to these dashboards on a new tab based on your user role:

  • Cloud root cause analysis dashboard
  • Cloud operations dashboard
  • Cloud tag values dashboard

Follow Request the Cloud Provisioning and Governance application to learn more about installing Cloud Provisioning and Governance to access the admin and user pages. Log in to the portal with the following Cloud Provisioning and Governance roles to view or manage the associated metrics:

Descriptive name and role nameAccess to the metrics in Cloud Admin Portal
Root administrator `[sn_cmp.cmp_root_admin]`All the metrics.- Overview - Manage - Design - laC - Govern - Operate - Analyze - Guided Setup
Cloud administrator`[sn_cmp.cloud_admin]`Managethe metrics.- Overview - Manage
System administrator`[admin]`All the metrics.- Overview - Manage - Design - laC - Govern - Operate - Analyze - Guided Setup
Governor`[sn_cmp.cloud_governor]` `[sn_capi.cloud_developer]`- Govern - Analyze - Design
Service Designer`[sn.cmp.cloud_service_designer]`Design
Operator`[sn_cmp.cloud_operator]`Operate
CAPI Developer`sn_capi.cloud_developer`Design

Only the Root administrator, the Cloud administrator, and the System administrator roles can view and manage all the metrics in the Cloud Admin Portal.

Click Guided Setup to configure the Cloud Provisioning and Governance application on your ServiceNow instance. You are guided through completing various configuration tasks. The percentage of the tasks that you have completed is displayed for you to monitor your progress.

Click Get Help to ask a question, open an incident, go to the product documentation or the Knowledge base website.