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ACC-M default checks and policies › ACC-M reference › Agent Client Collector reference › Agent Client Collector › IT Operations Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Network ping default checks and policies

Agent Client Collector provides the following default checks and policies for Network ping monitoring. Policies and checks are available for both Windows and Linux.

CheckDescriptionUsageCommandOutput
util.metrics-ping

Runs on the ip address discovered in the ServiceNow instance. Pings the host and collects metrics.The monitored CI type is cmdb_ci_hardware and is bound to the relevant server.

A proxy agent is required.

metrics-ping.rb \(options\)`c --count COUNT Ping count` `-h Host to ping` `-t --timeout TIMEOUT Timeout` Example: ./metrics-ping.rb -h 10.196.121.11 
c7inc0047383.ping.packets_transmitted 5 1675923886
            c7inc0047383.ping.packets_received 5 1675923886
            c7inc0047383.ping.packet_loss 0 1675923886
            c7inc0047383.ping.time 3999 1675923886
            c7inc0047383.ping.min 0.253 1675923886
            c7inc0047383.ping.avg 0.292 1675923886
            c7inc0047383.ping.max 0.318 1675923886
            c7inc0047383.ping.mdev 0.032 1675923886

Note: Windows does not support the ping.time and ping.mdev metrics.

Parent Topic:Agent Client Collector Monitoring default checks and policies