ACC-F reference › Agent Client Collector reference › Agent Client Collector › IT Operations Management

Release: Australia · Updated: 2026-05-27 · Official documentation · View source

Agent installation plan steps

After you complete agent onboarding, the system generates an installation plan. The following table describes each step in the plan and the commands or actions required.

Step	Description
Instance configured	Confirms the instance is configured and ready.Marked as Completed when the criteria monitored by the check are complete.
MID Server configured	Confirms the MID Server is configured and ready.Marked as Completed when the criteria monitored by the check are complete.
ICS configured	Confirms the ITOM Cloud Service \(ICS\) is configured and ready.Marked as Completed when the criteria monitored by the check are complete.
Network connectivity verified from endpoint to MID	Runs the indicated command in a terminal on the endpoint to verify network connectivity before installation.
Service Account Configuration	Runs the indicated commands in an elevated Command Prompt on the endpoint. For the "Deny log on locally" setting, use Local Security Policy \(`secpol.msc`\).Required for Linux and macOS, optional for Windows
Installation packages downloaded for Windows	Runs the indicated command in an elevated Command Prompt or PowerShell, from the directory where you downloaded the .msi file.
Review and update configuration file	After installation, find the agent `acc.yml` configuration file and update it with your registration (for ICS) or API key (for MID Server) and verify that the default field values match your configuration. The default field values are:`verify-plugin-signature: true max-running-checks: 10 disable-secrets: true disable-api: true stated-disable: true` Note: Only the configuration options handled by the onboarding process are used.

Parent Topic:Agent Client Collector Framework reference