Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Recall a processed time sheet or time card from your mobile device

As a user manager, you can recall an incorrect time sheet or time card that is in the Approved or Processed state to return it to the submitter. The submitter can then make the necessary changes and resubmit the time sheet or time card.

Before you begin

Role required: timecard_approver or timecard_admin

Procedure

  1. Log in to your instance using the Now Mobile application.

  2. From the time sheets list in the Team approvals requests section, open the time sheet you want to recall or the one that contains the time card you want to recall.

  3. Recall the time sheet or time card.

    • To recall an approved time sheet, navigate to All time sheets section, and select a time sheet from the This week, Last week, or Older tab, and then tap the Recall (
Image omitted: recall\_icon.png
Recall icon\) icon
-   To recall the entire time sheet, tap the action icon, and select **Recall Time sheet** or tap the **Recall time sheet** button at the bottom of the screen.
-   To recall a specific time card, tap the action icon, and select **Recall time card**.

Parent Topic:Mobile Time Sheets