Issue form
The issue form enables you to create an issue for a demand.
| Field | Description |
|---|---|
| Number | System-generated ID number with a configurable prefix. |
| State | Current state of the issue. Issues are created in the Open state.The available values are: - Pending - Open - Work in Progress - Closed Complete - Closed Incomplete - Closed Skipped |
| Priority | Urgency and importance of the issue based on the possible impact. Issues are created with Low priority.The available values are: - Critical - High - Moderate - Low - Planning |
| Estimated cost | Estimated cost generated by the issue. |
| Impact | Impact of the issue on the demand. Issues are created with Low impact.The available values are: - High - Medium - Low |
| Due date | Requested date for issue resolution or closure.- If the issue has an assigned resource, the due date is for resolving the issue. - If the issue isn’t assigned to any resource, the due date is for closing or addressing the issue. |
| Assigned to | Resource assigned to work on the issue. |
| Parent | Demand associated with the issue. This field is auto-populated. |
| Short description | Brief summary of the issue. |
| Description | Brief description of the issue and its impacts on the demand. |
| Work notes | Information about the issue. |