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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Define Agile structure in EAP for Jira Configuration

Set up Agile team structures in Enterprise Agile Planning (EAP) for teams associated with Jira projects so that imported work items and updates from Jira display correctly in EAP.

Before you begin

Activate Jira configuration in Enterprise Agile Planning.

Ensure that Application Scope of your ServiceNow instance is set to Strategic Planning.

Role required: sn_apw_advanced.eap_admin

Procedure

  1. Navigate to Workspaces > Strategic Planning Workspace.

  2. From the Settings menu, select Enterprise Agile Planning > Agile structure.

  3. Add an Agile Release Train (ART) by selecting the + icon (

Image omitted: eap-add-icon.png
Add icon.\) next to Jira Configuration.
Image omitted: jira-int-eap-structure-01.png
Adding ART to Jira configuration in EAP.
1.  On the Agile Release Train form, fill in details such as name and description.

2.  Select **Submit**.

3.  Repeat the action to add as many ARTs as you need.
  1. For each ART, add Agile Teams by selecting the + icon (
Image omitted: eap-add-icon.png
Add icon.\) next to the ART's name.
If you cannot find your teams, contact your admin.
Image omitted: jira-int-eap-structure-02.png
Adding Agile Team to ART for Jira configuration in EAP.

Result

An Agile structure is defined for Jira Configuration in EAP.

Image omitted: jira-int-eap-structure-03.png
Agile structure for Jira configuration in EAP.

What to do next

Start using SPW and EAP with Jira integration.