Connect SPW to Jira
Connect Strategic Planning Workspace to Jira to enable the integration between the applications.
Before you begin
Role required: sn_jira_int.user
Procedure
Navigate to All > Strategic Planning > Jira Integration > Jira Instances.
Select your Jira instance.
Click Get Webhook Callback URL.
Set up a webhook using this URL in Jira Administration.
This action is done outside your ServiceNow instance.
On the Jira instance form, select Connect.
Result
If the connection is successful, the State field on your Jira instance record shows Connected. A webhook is now registered in Jira to receive update events.