Activate Jira configuration in Enterprise Agile Planning
Activate the Jira configuration so that EAP teams integrated with Jira projects can be shown in the Enterprise Agile Planning workspace.
Before you begin
Ensure that Application Scope of your ServiceNow instance is set to Strategic Planning.
Role required: sn_apw_advanced.eap_admin
Procedure
Navigate to Workspaces > Strategic Planning Workspace.
From the Settings menu, select Enterprise Agile Planning > Configuration.
Image omitted: jira-int-eap-config.png
Jira configuration in EAP.
Jira configuration in EAP.
On the Jira configuration card, select Edit.
On the configuration form, set the State field to Active.
Select Save.