Feedback form
Learn about the fields of the feedback form. Use this form to create or edit the details of a feedback record in Feedback.
Note: Operational Sustainability Workspace and Strategic Planning users can’t view the fields that aren’t added to the default/custom form layout in the workspace. Configure the default/custom form layout to view those fields. For information on how to configure the form layout, see Configuring the form layout.
| Field | Description |
|---|---|
| Name | A brief description of the feedback. |
| Description | Detailed description of the feedback. |
| Product idea count | Number of product ideas associated with the feedback. |
| State | Current state of the feedback. The available options are:- Submitted - Need more information - Under review - In backlog - Planned - In development - Completed - Unlikely to implement - Duplicate - Already exists |
| Assigned to | User who is assigned to the feedback. |
| Source | Source of the feedback. The available options are:- Chat - Customer meeting - Email - Social media - Idea portal |
| Type | Type of the feedback. The available options are:- Issue - Enhancement request - Insight |
| Product | Product associated with the feedback. |
| Customer | The customer who submitted the feedback. |
| Sentiment | Sentiment of the feedback record. The available options are: Positive, Negative, or Neutral. |
| Created by | User who created the feedback record. |
| Business application | Business application that this feedback is related to. |
The following is the list of related tabs:
- Product ideas tab: Displays all the ideas that are linked with the feedback record. For more information, see Associate feedback with a product idea.
- Planning items tab: Displays all the planning items that are linked with the feedback record. For more information, see Associate a feedback or product idea with a planning item.
- Related items tab: Displays all the non-planning items that are linked with the feedback record. This tab is only available if the non-planning items are linked. For more information, see Associate feedback or product ideas with non-planning items.
Parent Topic:Form field information for Feedback application
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