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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Using Next Experience for Demand Management

Next Experience for Demand Management enables end-to-end planning and management of demands.

Overview of demand tasks

  1. Create a demand

    Capture a new business need and start structured governance from intake.

  2. Use Playbook in Next Experience for Demand Management

    Define governance processes for low-code or no-code demand changes.

  3. Create demand tasks

    Add and manage work needed to progress a demand to approval or delivery readiness, including time card submissions.

  4. Docs for demands in Next Experience for Demand Management

    Store and manage documentation for demands from a centralized location within the demand record.

  5. Add risks to a demand

    Track risks, issues, and decisions related to a demand to maintain traceability and control.

  6. Managing financials for demands

    Plan and control financials associated with a demand such as cost plans, labor costs, and expense lines.

  7. Create financial baselines

    Create financial baselines to track variance over time.

  8. Create and manage benefit plans

    Create and manage monetary and non-monetary benefit plans for a demand and associate them to each other.

  9. Create and manage resource assignments

    Align work capacity with demand scope and timelines.

  10. Create an entity from a demand

    Progress qualified demands into downstream delivery entities such as projects, enhancements, and change.

  11. Create AI systems

    Link AI systems to a demand directly from Next Experience for Demand Management.