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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Demand task form

The Demand Task form enables you to create or modify a demand task.

FieldDescription
Short descriptionBrief summary of the task.
Assignment groupTeam or group responsible for handling the task.
NumberSystem-generated ID number with a configurable prefix.
Assigned toResource responsible for executing or progressing the task. The following conditions apply:- If an assignment group is defined, users in the assignment group are listed. - If skills are defined, users with those skills are listed. - Users with the timecard\_user role are also listed.
PriorityUrgency and importance of the task such as high, moderate, or low.
Additional assignee listUsers assigned to the demand task and the single primary resource defined in the Assigned to field.
State

Current state of the demand task. All new demand task records are created in the Open state.The available values are:

  • Pending
  • Open
  • Work in Progress
  • Closed Complete
  • Closed Incomplete
  • Closed Skipped
CategoryCategory of the demand task.The available values are: - Initial review - Effort estimate - Cost estimate - Benefit estimate - Risk assessment
Due dateExpected completion date and time for the task.
Actual effortActual time spent on the demand task, derived from the approved time card.If this field doesn't appear by default, you need to customize the Demand Task form.
Actual costActual cost of the demand task, derived from hours worked and the hourly rate defined in the rate card. If no rate card is defined, the hourly rate comes from the default labor rate card or default system property.
DescriptionBrief description of the demand task.
Work notesInformation about the demand task.