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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Exploring Innovation Management

The Innovation Management application is a central repository to gather and evaluate ideas to determine which ideas are most likely to be implemented.

Innovation Management overview

The process of innovation management includes managing an organization's innovation from the initial ideation phase to the final implementation. It includes the decisions, activities, and practices involved in devising and implementing an innovation strategy. The Innovation Management application enables you to submit, track, view, discuss, filter, and vote on ideas.

Innovation Management workflow

The image explains the idea workflow from submitting the idea to completing it.

Image omitted: idea\_workflow.png
Idea workflow from submission to completion.

Innovation Management benefits

BenefitFeatureUsers
Collect new ideas for a product, feature in Idea Portal to vote on.Submit an ideaUsers with access to the application.
View, filter, and organize ideas to work upon.View, filter, and sort ideasUsers with access to the application.
Collaborate through interactive comment boards to exchange information about ideas in a central location.Collaborate on ideasidea_manager
Create a task to plan and develop an accepted idea.Create a task for an ideaidea_manager or idea_manager_professional
Create an Idea module to store and group ideas.Create an Idea moduleidea_admin
Create new idea categories to associate with a submitted idea.Define idea categoriesidea_admin
Use the Idea Dashboard manager to analyze and review your ideas.Analyzing idea metrics using Idea Manager dashboardidea_manager or idea_manager_professional
Create an idea from a universal request and manage your ideas.Create an Idea from Universal Requestidea_admin
Transfer an idea to another department if the idea is rejected or can't be implemented.Transfer an Idea to another departmentAgent to whom the idea is assigned or is a part of the assigned work group.

What to explore next

To learn more about configuring and using Innovation Management, see:

Parent Topic:Innovation Management