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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Activate an EAP configuration

Activate a new or existing configuration in Enterprise Agile Planning (EAP) so that your users can start planning work for their teams.

Before you begin

Set the Application Scope of your ServiceNow instance to Strategic Planning.

Role required: sn_apw_advanced.eap_admin

Procedure

  1. Navigate to Workspaces > Strategic Planning Workspace.

  2. From the Settings menu, select Enterprise Agile Planning > Configuration.

Image omitted: eap-activate-config.png
EAP Settings menu.
  1. Select Edit from one of the available configurations.

  2. On the configuration form, set the State field to Active.

  3. Select Save.

What to do next

Add teams to your configuration. See Define agile structure in EAP.