Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

PPM PIWB template - Find similar demands

Use a guided template that walks you through training the Similar Demands solution definition for finding similar demands.

Before you begin

Role required: piwb_manager

Procedure

  1. Navigate to All > Predictive Intelligence Workbench > Use Cases > Create New from Template.

  2. Select the Similar Demands template.

  3. Click Start.

    The use case set up window opens displaying the name and description of the use case.

  4. Click Take me there.

    The ServiceNow Machine Learning Solutions page opens and displays all the available solutions.

  5. Expand the Similarity solution to see the available solution definitions.

    Configure or train the Similarity solution for finding similar demands.

Parent Topic:Use Demand Management

Related topics

Assess demands

Create a demand

View demands

Add details to demands

RIDACs records for a demand

Reset a demand to Draft state

Delete demands

Move and resize a demand

Train the similarity solution for Demand Management to find similar demands

Identify similar records using Now Assist for Strategic Portfolio Management (SPM)

Summarize demands with demand summarization skill

Associate AI systems with demands