Issue form
Use the issue form to add an issue to a demand.
| Field | Description |
|---|---|
| Number | System-generated ID number with a configurable prefix. |
| State | Current state of the issue. All new issue records are created in the Open state.The available states are: Pending, Open, Work in Progress, Closed Complete, Closed Incomplete, and Closed Skipped |
| Priority | Urgency of resolving or managing the issue based on possible impact. |
| Estimated cost | Estimated cost the issue generates. |
| Impact | Impact on the outcome of the demand if the issue remains unresolved. |
| Due date | Requested date for the assigned resource to resolve the issue or the date on which the issue must be closed or addressed if not assigned to any resource. |
| Assigned to | Primary resource assigned to work on the issue resolution. |
| Parent | Demand to which this issue belongs. |
| Short description | Brief description of the issue and its potential impact on the success of the demand. As you start entering the title for your issue, related issues that potentially match your issue are displayed. Select the suggestion icon \( Image omitted: demand-suggestion-icon.png \) to select from the list of predefined issue descriptions. |
| Description | Details of the issue and its potential impact. |
| Work notes | Information to record and track the work accomplished for resolving the issue. |
Parent Topic:Demand Management forms