Add actions for a demand
Add actions that are required for resolving an issue or risk for a demand. You can also convert a risk, issue, or decision to an action based on your analysis and plan for resolution of a risk or issue.
Before you begin
Role required: it_demand_manager
About this task
After analyzing the risks and issues and taking a decision on how to manage those risks and issues, add an action for resolving the risk or issue.
Procedure
Navigate to All > Demand > Demands > All.
Select the demand to which you want to add an action.
From the Actions related list, select New.
On the Action form, fill in the fields.
For a description of the field names, see Action form.
If the action requires approval from other stakeholders, request approval with a due date using the Approval and Due date fields.
Select Submit.
What to do next
- Convert an action to a request change and close the action. For more information, see Convert one RIDAC record to another for a demand.
- Associate the action with your existing risk, issue, and decision records so you can track dependencies and recognize trends for the future. For more information, see Associate existing RIDAC records for a demand.
Parent Topic:RIDACs records for a demand