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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Define a cost center

Cost centers are a commonly used reference between financial systems and IT. Cost center records represent business entities, and have a related list of CI Cost Center Relationships that measure the cost center's consumption of business services.

Before you begin

Role required: financial_mgmt_admin

Procedure

  1. Navigate to All > Cost > Config > Cost Center.

  2. Select a record to edit or select New.

    FieldDescription
    NameA unique name for the cost center.
    Account NumberAn account number associated with the cost center, if one exists.
    CodeA code associated with the cost center, if one exists.
    LocationA reference to the location of the cost center.
    ManagerA reference to the user who manages the cost center.
    Valid fromThe date that the cost center is valid from.
    Valid toThe date that the cost center is valid to.
    FieldDescription
    ServiceA reference to a Business Service.
    Cost CenterThe cost center to apply the relationship to. If reached through the related list, it should already be related to the appropriate cost center.
    Allocation PercentageFeature not yet implemented.
    Allocation TypeA choice list. Should be Units.
    Allocation UnitsThe number of units that the cost center is using. This is measured using the same type of unit used to define the total capacity of the business service in the allocation unit record. This number will be used to update the number of allocated units in the allocation unit record. It will also be used to determine the amount of expenses to allocate to the cost center based on the percentage of business service used versus the total capacity.

Parent Topic:Use business services with expenses