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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Activate Cost Management

Activate the Cost Management plugin (com.snc.cost_management) using the admin role.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

  3. Select Install.

    Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

  4. Select Activate.

    Note: To load the demo data, select the Load demo data check box.

  5. Components installed with Cost Management
    Several components are installed with the Cost Management application.

  6. Cost overview module roles
    Only certain roles can customize Cost Overview modules. In addition to viewing, roles with access can refresh, add, delete, and rearrange reports.

Parent Topic:Cost Management