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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

CI rate card costs

CI rate card costs generate expense lines for configuration items on the associated rate card

Costs associated with rate cards are stored in the Rate Card Cost (fm_ci_rate_card_cost) table. Each cost is applied to every configuration item associated with the rate card when the costs are processed.

Expense Line is active by default.

Parent Topic:CI rate cards

Add a CI rate card cost

You can add a rate card cost to the CI rate card.

Before you begin

Role required: financial_mgmt_admin

Procedure

  1. Navigate to All > Cost > Costs > CI Rate Cards.

  2. Select a rate card.

  3. In the Rate Card Costs related list, click New.

  4. Enter a Start date.

  5. Fill in the fields, as appropriate.

FieldDescription
Number\[Read-only\] The rate card cost identification number. Automatically assigned.
Rate cardThe identification number of the rate card to which this rate card cost is associated.
NameThe rate card cost name.
ActiveCheck box that indicates whether to enable cost processing for this cost.
Short descriptionA brief description of the rate card cost. The description is used to identify the processed cost on an expense line record.
Start dateThe date the cost should start being processed.
End dateThe date the cost should stop being processed.
IntervalThe frequency at which the rate card cost recurs.
RecurringCheck box that indicates whether the cost is a repeating cost. Also sets generated expense lines to show as recurring. If this check box is cleared, no further expenses are generated automatically.
Sales taxCheck box that indicates whether to apply sales tax to the cost.
Tax rateThe tax rate to apply to the cost.
OrderUsed by task rate cards.
Last processed\[Read-only\] The date and time this cost was last processed.
Next processThe next date on which new expenses will be processed based on the Process FM Costs scheduled job.
Base costThe amount that must be paid before taxes.
Tax costTotal cost of the tax.
Total costTotal rate card cost, including taxes.
DescriptionDetailed description of the rate card cost.

Remove a rate card cost

You can remove a rate card cost on the CI Rate Card form.

Before you begin

Role required: financial_mgmt_admin

Procedure

  1. Navigate to All > Cost > Costs > CI Rate Cards.

  2. Select a rate card.

  3. In the Rate Card Costs related list, click a Number.

  4. Click Delete.

Disable a rate card cost

To prevent a cost from processing, clear the Active option. Use the option to make a rate card cost permanently inactive or to temporarily skip a cost from processing.

Before you begin

Role required: financial_mgmt_admin

Procedure

  1. Navigate to All > Cost > Costs > CI Rate Cards.

  2. Select a rate card.

  3. In the Rate Card Costs related list, click a Number.

  4. Clear the Active check box.

Modify a rate card cost

Configuration item costs often change over time as facilities or vendor rates change.

Before you begin

Role required: financial_mgmt_admin

About this task

Expense lines are the snapshot of a given interval's costs, so changing the cost does not affect already generated expense lines. When costs change, either modify the cost amount or disable the current cost and create a new cost to represent the cost going forward. The changes are processed in the next generated expense line. To keep historical records of costs, create new costs rather than modifying existing ones and set the end date of the disabled cost to show that the cost agreement expired.

Procedure

  1. Navigate to All > Cost > Costs > CI Rate Cards.

  2. Select a rate card.

  3. Click a rate card cost Number.

  4. Modify the fields, as necessary.