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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

SAP USMM-based optimization

Optimize licensing through SAP User License Measurement (USMM) rules that map roles to the Named User Type for an SAP client.

The rules in the SAP USMM map roles to a Named User Type on a system client basis. If you want to apply these rules for named user licensing, ServiceNow AI Platform pulls the USMM rules and stores all information in the SAP USMM Rules [samp_sap_usmm_rule] table. A scheduled job, SAM - SAP USMM Based Optimization, runs weekly to maximize licensing according to the USMM rules of a system client for the discovered user. This optimized Named User Type is populated in the USMM Named user type column in the SAP System Users [samp_sap_system_user] table. For more information, see Tables installed with the SAP publisher pack.

If you opt in for the USMM rules by selecting the Use USMM Role Optimization check box in the SAP Connection record, the Software Asset Management application prefers the optimized USMM Named User Type during reconciliation. For more information about creating a connection profile to establish a connection between your SAP system and your ServiceNow instance, see Establish an SAP connection using basic authentication.

Parent Topic:Software Asset Management publisher pack for SAP

Related topics

Tables installed with the SAP publisher pack

Set up SAP integration to establish a connection with SAP

Establish an SAP connection using basic authentication

Establish an SAP connection using OAuth 2.0

Create entitlements for SAP

Create software models for SAP

Create a custom SAP named user type

Map a role to a named user type

Create custom SAP price lists

Import custom SAP named user types

Import custom SAP price lists

User transaction activity for named user types

Self-declaring SAP engine license usage

Software Publisher Analytics dashboard for SAP in Software Asset Management classic

Publisher overview for SAP in the Software Asset Workspace