Software EOL request fields
Use the Software EOL request form to create a software end of life (EOL) request for software products in your asset estate that are reaching or have reached EOL.
Software EOL request form
| Field | Description |
|---|---|
| Number | A unique identifier for the EOL request. |
| Company | Name of the publisher of the software product. |
| Product | Name of the software product. |
| Edition | Edition of the software. |
| Version | Licensable version of the software. |
| Full version | The granular licensable version of the software. |
| Justification | Reason for starting the EOL request on the software. |
| Stage | The stage of the software EOL request. The default stage is Draft. Possible values include:- Draft - Open - Analysis - Action initiated - Completed - Cancelled |
| Action initiated | The action taken to manage EOL risk. Possible values include:- Pending - Remove EOL software - Upgrade - Purchase support - Move to Azure - Accept risk |
| Version type | Version type values include:- Version (build version) - Full version (main version) Note: You can manage EOL risk either for a version or full version of a software product. |
| Priority | Priority of the software EOL request. |
| Assignment group | The group from which an individual is selected to complete the software EOL request. |
| Assignment to | The individual assigned to complete the software EOL request, who is selected from the Assignment group. |
| Short description | A brief description of the task. |
| Description | A detailed description of the task. |
| Work notes | Information about how the EOL workflow task is resolved. |
Software EOL tasks tab
| Field | Description |
|---|---|
| Number | A unique identifier for the software EOL task. |
| Name | Name of the software EOL task. |
| Software EOL request | The identifier of the software EOL request. |
| Parent | The identifier of the parent task. |
| State | The state of the software EOL task. The default state is Open. |
| Action | Indicates the action that you can take after deciding an IT strategy. Possible values include:- Remove EOL software: Remove the EOL software product from the asset inventory. - Upgrade: Upgrade to the latest or the supported software version. - Purchase support: Purchase additional support for maintenance. - Move to Azure: Migrate to Microsoft Azure. This action is available only for Microsoft products. - Accept risk: Accept risks associated with the EOL software. This field appears only when the value selected in the Name field is Decide on IT strategy. |
| Priority | Priority of the software EOL task. |
| Assignment group | The group from which an individual is selected to complete the software EOL task. |
| Assigned to | The individual assigned to complete the software EOL task, who is selected from the Assignment group. |
| Short description | A brief description of the task. |
| Description | A detailed description of the task. |
| Notes | Additional information about the EOL task. |
| Work notes | Information about how the software EOL task is resolved. |
Parent Topic:Software Asset Management references