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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Remove published software products

Remove published software products that you no longer manage or report on as part of your Software Asset Management implementation.

Before you begin

To be able to remove software products from the list of published software products, make sure that either the com.snc.samp.manage.published.products system property or the com.snc.samp.manage.published.products application property is enabled on your ServiceNow instance.

Note: The application property is domain-specific and available only on a ServiceNow instance that has domain separation activated for Software Asset Management. For more information, see Domain separation and Software Asset Management and Set the domain-specific property to publish your software products.

Role required: sam_admin

Procedure

  1. Navigate to All > Software Asset Workspace > License operations.

  2. From the SAM Implementation list, select Published products.

  3. Select the published software products that you want to remove from the list.

  4. Select Remove.

Result

The software products that you removed are no longer shown in the Published products list.

Parent Topic:Manage phase-wise Software Asset Management implementation

Related topics

Set the domain-specific property to publish your software products

Publish a specific set of your software products