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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create an API user for the Anglepoint integration

Create a user who is permitted to access the APIs used by the Anglepoint integration. These APIs provide the given user access to the Anglepoint integration resources that are available on your ServiceNow instance.

Before you begin

Role required: admin

About this task

The Anglepoint integration uses the following APIs:

APIAPI pathDescription
Transform (POST)/api/sn_samp_ibm_lic/ibm_data/transformProcesses information for your installed IBM software.
Get Computer/api/sn_samp_ibm_lic/ibm_data/computerRetrieves information about the virtual machines (VMs) and hosts that your IBM software is installed on.
Get Entitlements/api/sn_samp_ibm_lic/ibm_data/entitlementRetrieves entitlement information for your installed IBM software.
Get Classification/api/sn_samp_ibm_lic/ibm_data/classificationRetrieves classification information for your installed IBM software.
Post Classification/api/sn_samp_ibm_lic/ibm_data/classificationSends classification information for your installed IBM software.

Procedure

  1. Navigate to All > Organization > Users and then select New.

  2. On the form, fill in the fields.

FieldDescription
User IDUnique identifier for the user.
First nameFirst name of the user.
Last nameLast name of the user.
TitleJob title or job description of the user.
DepartmentDepartment that the user belongs to.
Password needs resetOption to require the user to change the assigned password during the first login.Note: This option must be disabled.
Locked outOption to lock the user out of the ServiceNow instance and terminate all active sessions.
ActiveOption that indicates the user is active.Note: This option must be enabled.
Web service access onlyOption to designate the user as a non-interactive user. Non-interactive users can use only assigned credentials to authorize API connections, including JSON, SOAP, and WSDL. See Non-interactive sessions for more information on non-interactive users.Note: This option must be enabled.
Internal Integration UserOption to designate the user as an internal integration user. See Mark service accounts as internal integration users for more information on internal integration users.
EmailEmail address of the user.
LanguageLanguage preference of the user.
Calendar integrationCalendar through which the user receives meeting invitations and notifications.
Time zoneTime zone that the user is located in.
Date formatPreferred date format for the user.
Business phoneBusiness phone number that is assigned to the user.
Mobile phoneMobile phone number that is assigned to the user.
PhotoPhoto of the user.
  1. Right-click the form header and then select Save.

    The form automatically reloads with additional form actions, related links, and related tabs.

  2. Generate a password for the user.

    1. Select Set Password.

      The Set Password dialog box opens.

    2. In the dialog box, select Generate.

      Your ServiceNow instance automatically generates a password for the user.

    3. Copy the value in the Password field.

      Save it in a secure location for later use.

    4. Select Save Password.

      The dialog box closes and you automatically return to the User form.

  3. Assign roles to the user.

    1. On the Roles related tab, select Edit....

    2. From the Collection list on the Edit Members form, search for and select the following roles:

      • snc_platform_rest_api_access
      • oauth_user
      • sn_samp_ibm_lic.sam_ibm_data_integrator
        1. Select the Add button
Image omitted: add-icon.png
No alternative text supplied

to move the selected roles from the Collection list to the Roles List.

4.  Select **Save**.

    The Edit Members form closes and you automatically return to the User form.

5.  Verify that all selected roles appear on the **Roles** related tab.

Parent Topic:Creating a connection for the Anglepoint integration