Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Subscription exclusions for SaaS and SSO applications

Define subscription exclusions for your SaaS and SSO applications to optimize your licensing costs by keeping the excluded subscriptions out of license cost calculations.

You can keep certain low-value and high-volume user subscriptions from being charged during the Software Asset Management application's licensing calculations. You can define two types of subscription exclusions: Identifier-based exclusions and User-based exclusions.

Important: Identifier-based exclusions are specific to individual subscription profile types, whereas User-based exclusions apply across all SaaS integration profiles.

Parent Topic:SaaS License Management

Related topics

Request SaaS License Management

SaaS License Management setup for large companies

SaaS Overview dashboard

Integrate with SaaS applications

Integrate with SSO providers

Playbook for SaaS integrations

Viewing your SaaS and SSO subscriptions

Review a software reclamation rule

Reclaiming user subscriptions

Create a child alias to set up multiple integration profiles

Create a child alias to set up multiple Cisco Webex integration profiles

Create a child alias to set up multiple Confluence Cloud integration profiles

Create a child alias to set up multiple Jira integration profiles

Associate a user with subscription records

Disconnect SSO apps

Delete an integration profile

Subscription identifiers for SaaS and SSO applications

Define identifier-based exclusions for SaaS and SSO applications

Define exclusions for your subscription identifiers to keep them excluded from the Software Asset Management application's license calculations. Subscription identifiers uniquely identify your SaaS and SSO applications.

Before you begin

Role required: sam_admin

About this task

Subscription identifiers help you track your software subscriptions and understand your license calculations. You can optimize your licensing costs by defining subscription identifier-based exclusions so that these identifiers aren't included while calculating your licensing costs.

Note: If you’re using the Software Asset Workspace, the option to navigate to the integration profile in Core UI is inactive.

Procedure

  1. Navigate to the integration profile.

    InterfaceAction
    Core UINavigate to All > Software Asset > SaaS License > Direct Integration Profiles.
    Software Asset WorkspaceNavigate to License operations > User Subscriptions > Direct integration profiles.
  2. Select an integration profile for which you're defining an identifier-based exclusion.

  3. Select the Subscription Identifier Exclusion Rule related list.

  4. Select New.

  5. On the form, fill in the fields.

    FieldDescription
    Subscription identifierThe subscription identifier for which you're creating the exclusion rule.
    Profile typeType of integration profile.
    DomainDomain to which the data belongs.
    ActiveThe option when the exclusion rule is active.
  6. Select Save.

Result

The identifier-based exclusion rule is created for the subscription identifier. The specified subscription identifier remains excluded when the scheduled job is executed for license calculations.

Define user-based exclusions for SaaS and SSO applications

Define exclusions for certain user subscriptions to keep them excluded from the Software Asset Management application's license calculations.

Before you begin

Role required: sam_admin

About this task

You can create subscription user exclusion rules so that these user subscriptions aren’t included while calculating your licensing costs. The exclusion rules for these user subscriptions help you optimize your licensing costs.

Procedure

  1. Navigate to the integration profile.

    InterfaceAction
    Core UINavigate to All > Software Asset > SaaS License > Direct Integration Profiles.
    Software Asset WorkspaceNavigate to License operations > User Subscriptions > Direct integration profiles.
  2. Select an integration profile for which you're defining a user-based exclusion.

  3. Select the Subscription User Exclusion Rule related list.

  4. Select New.

  5. On the form, fill in the fields.

FieldDescription
User principal nameUser name or email address of the user.
Profile typeType of integration profile.This field is not visible in the default view. You can add this field to the form using the custom view.
DomainDomain to which the data belongs.
ActiveThe option when the exclusion rule is active.
  1. Select Save.

Result

The user-based exclusion rule is created for the subscription identifier. The specified subscription identifier remains excluded when the scheduled job is executed for license calculations.