Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

SaaS License Management setup for large companies

Set up SaaS License Management for large companies to confirm that you can view all SaaS usage data in your ServiceNow instance.

Some large companies must update the com.snc.pa.dc.max_row_count_indicator_source system property before creating integration profiles. If either of the following conditions is true for your company, an admin must update this property.

  • If there are more than 50,000 user subscriptions for the SaaS applications, excluding the subscriptions for Adobe Cloud and Microsoft 365.
  • If there are more than 50,000 user subscriptions for Adobe Cloud and Microsoft 365 combined.

Update the com.snc.pa.dc.max_row_count_indicator_source system property to be the greater value between your subscriptions for the two groups. For example, if you have 60,000 user subscriptions for SaaS applications combined and 25,000 user subscriptions for Adobe Cloud and Microsoft 365 combined, update the property to be 60,000.

Note: For more information about how to use the com.snc.pa.dc.max_row_count_indicator_source property, see Data collector properties.

Parent Topic:SaaS License Management

Related topics

Request SaaS License Management

SaaS Overview dashboard

Integrate with SaaS applications

Integrate with SSO providers

Playbook for SaaS integrations

Viewing your SaaS and SSO subscriptions

Review a software reclamation rule

Reclaiming user subscriptions

Create a child alias to set up multiple integration profiles

Create a child alias to set up multiple Cisco Webex integration profiles

Create a child alias to set up multiple Confluence Cloud integration profiles

Create a child alias to set up multiple Jira integration profiles

Associate a user with subscription records

Disconnect SSO apps

Delete an integration profile

Subscription identifiers for SaaS and SSO applications

Subscription exclusions for SaaS and SSO applications