Track a hardware asset shipment
Track the progress of your hardware asset shipment that isn't delivered and that has a carrier associated with an active integration profile.
Before you begin
Role required: inventory_user (read) or inventory_admin.
Procedure
Navigate to All > Hardware Asset Workspace > Asset operations.
From the Shipment list, select Shipments.
Select a shipment record that you want to track.
Select Track now.
Result
The following fields on the Shipment details form show the tracking details received from the carrier:
- Carrier status
- Carrier pick-up date
- Carrier delivered date
Parent Topic:Track shipments using the integration framework
Related topics
Creating an integration script include for third-party carrier applications
Connect your ServiceNow instance with a shipping carrier application
Remove a shipping carrier from an integration profile
Create a carrier integration profile
View the carrier integration profile details
Test the integration with the carrier API
Create a shipping carrier record