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Request repair of defective assets › Manage asset repair in stockrooms › Use › Hardware Asset Management › IT Asset Management › Asset Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Request repair of a hardware asset using the Repair option

Request repair of a defective hardware asset in your stockroom directly through an option on the asset form.

Before you begin

Role required: asset

Procedure

  1. Navigate to Workspaces > Hardware Asset Workspace > Asset Estate.

  2. Select the All assets tab.

  3. Select an asset with State as In stock and Substate as Defective or Pending repair.

  4. Select the More Options icon

Image omitted: more-actions-icon.png
on the asset form.
  1. Select Repair.

Result

A repair order with a repair order line in the Troubleshoot stage is created.

Parent Topic:Request repair of defective hardware assets in your stockroom