Skip to content
Request repair of defective assets › Manage asset repair in stockrooms › Use › Hardware Asset Management › IT Asset Management › Asset Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Request repair of hardware assets using Service Catalog

Submit a Service Catalog request to repair hardware assets that are defective or pending repair in your stockroom.

Before you begin

Role required: asset

About this task

You can request repair of multiple defective hardware assets in your stockroom using a single catalog request.

Procedure

  1. Navigate to All > Service catalog > Asset Lifecycle > Asset Repair.

  2. On the form, fill in the fields.

FieldDescription
Due DateDate by which you want the defective assets to be repaired.
StockroomStockroom that has assets to be repaired.

  1. Select assets to be repaired.

    1. Select the Edit Asset(s) icon (
Image omitted: icon-lock.png
Edit asset icon\).
2.  Select the assets from the list.

    You can add one or more assets to the request.

3.  Select the Lock icon
Image omitted: unlock-icon.png
.
  1. Select Submit.

Result

  • Your repair request is submitted successfully.
  • A repair order is created in the Draft stage.
  • Each asset in the repair order is associated with a repair order line that is in the Troubleshoot stage.

Parent Topic:Request repair of defective hardware assets in your stockroom